{"id":19928,"date":"2022-05-09T13:14:45","date_gmt":"2022-05-09T11:14:45","guid":{"rendered":"https:\/\/venilia.insektenschutz365.eu\/?page_id=19928"},"modified":"2022-05-09T13:14:47","modified_gmt":"2022-05-09T11:14:47","slug":"droit-de-retractation","status":"publish","type":"page","link":"https:\/\/www.venilia.com\/fr\/droit-de-retractation\/","title":{"rendered":"Droit de R\u00e9tractation"},"content":{"rendered":"\n
Droit de R\u00e9tractation \nD\u00c9CLARATION DE R\u00c9TRACTATION ET DROIT DE R\u00c9TRACTATION<\/p>\n
Politique d’annulation et formulaire d’annulation<\/p>\n
Le consommateur dispose d’un droit de r\u00e9tractation conform\u00e9ment \u00e0 la disposition suivante, selon laquelle un consommateur est une personne physique qui conclut une op\u00e9ration juridique \u00e0 des fins qui ne peuvent \u00eatre attribu\u00e9es de mani\u00e8re pr\u00e9dominante ni \u00e0 son activit\u00e9 commerciale ni \u00e0 son activit\u00e9 professionnelle ind\u00e9pendante :<\/p>\n
Vous avez le droit de r\u00e9silier ce contrat dans un d\u00e9lai de quatorze jours sans avoir \u00e0 en indiquer les raisons.<\/p>\n
Le d\u00e9lai de r\u00e9tractation est de quatorze jours \u00e0 compter du jour o\u00f9 vous ou un tiers d\u00e9sign\u00e9 par vous, qui n’est pas le transporteur, avez re\u00e7u ou pris possession des marchandises.<\/p>\n
Afin d’exercer votre droit de r\u00e9tractation, vous devez nous informer (Windhager HandelsgesmbH, Industriestrasse 2, A-5303 Thalgau, Email : support@venilia.com, T\u00e9l\u00e9phone : +43 6235 6161- 0, Fax : +43 6235 6161-118) au moyen d’une d\u00e9claration claire (par exemple une lettre, un fax ou un email envoy\u00e9 par la poste) de votre d\u00e9cision de r\u00e9silier ce contrat. Vous pouvez utiliser le mod\u00e8le de formulaire de r\u00e9tractation ci-joint, qui n’est pas obligatoire.<\/p>\n
Pour respecter le d\u00e9lai de r\u00e9tractation, il suffit d’envoyer la notification de l’exercice du droit de r\u00e9tractation avant la fin du d\u00e9lai de r\u00e9tractation.<\/p>\n
Cons\u00e9quences de la r\u00e9tractation<\/p>\n
Si vous r\u00e9voquez le pr\u00e9sent accord, nous vous rembourserons tous les paiements que nous avons re\u00e7us de votre part, y compris les frais de livraison (autres que les frais suppl\u00e9mentaires r\u00e9sultant de votre choix d’un mode de livraison diff\u00e9rent de la livraison standard la moins ch\u00e8re que nous proposons), imm\u00e9diatement et au plus tard dans les quatorze jours suivant la date \u00e0 laquelle nous avons re\u00e7u la notification de votre r\u00e9vocation du pr\u00e9sent accord. Pour ce remboursement, nous utiliserons le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, sauf accord contraire expr\u00e8s avec vous ; en aucun cas, ce remboursement ne vous sera factur\u00e9. Nous pouvons refuser tout remboursement tant que nous n’avons pas re\u00e7u les marchandises ou tant que vous n’avez pas fourni la preuve que vous avez renvoy\u00e9 les marchandises, selon la premi\u00e8re \u00e9ventualit\u00e9.<\/p>\n
Vous devez nous restituer les marchandises ou les retourner \u00e0<\/p>\n
Dachser SE, Logistikzentrum Berchtesgaden, c \/ o Windhager, Thomas-Dachser-Stra\u00dfe 1, 83404, Ainring, Deutschland<\/p>\n
Le d\u00e9lai est consid\u00e9r\u00e9 comme respect\u00e9 si vous envoyez les marchandises avant la fin de la p\u00e9riode de quatorze jours.<\/p>\n
Les frais de renvoi sont \u00e0 notre charge si vous nous renvoyez la marchandise depuis l’Allemagne et si vous utilisez un bordereau de retour ou une vignette que nous vous avons fournie pour le renvoi, que nous vous enverrons en cas de r\u00e9tractation sur demande s\u00e9par\u00e9e de votre part par e-mail ou par courrier. Vous pouvez nous demander le bordereau de retour ou la vignette par t\u00e9l\u00e9phone au n\u00b0 de t\u00e9l\u00e9phone ci-dessus ou par e-mail \u00e0 l’adresse e-mail ci-dessus. Dans le cas contraire, vous devrez supporter les frais directs de renvoi des marchandises.<\/p>\n
Vous ne serez responsable de toute perte de valeur des marchandises que si cette perte de valeur est due \u00e0 une manipulation des marchandises qui n’est pas n\u00e9cessaire pour tester leur \u00e9tat, leurs propri\u00e9t\u00e9s et leur fonctionnement.<\/p>\n
Notes<\/p>\n
1) Veuillez \u00e9viter tout dommage et toute contamination des marchandises. Veuillez nous retourner la marchandise dans son emballage d’origine avec tous les accessoires et tous les \u00e9l\u00e9ments de l’emballage. Si n\u00e9cessaire, utilisez un emballage ext\u00e9rieur de protection. Si vous n’avez plus l’emballage d’origine, veuillez utiliser un emballage appropri\u00e9 pour assurer une protection ad\u00e9quate contre les dommages dus au transport.<\/p>\n
2) Veuillez ne pas nous retourner les marchandises en port d\u00fb.<\/p>\n
3) Veuillez noter que les points 1-2 ci-dessus ne sont pas une condition pr\u00e9alable \u00e0 l’exercice effectif du droit de r\u00e9tractation.<\/p>\n
——————– \nB.\u00a0Formulaire de r\u00e9tractation \n——————–<\/p>\n
Si vous souhaitez r\u00e9silier le contrat, veuillez remplir ce formulaire et le renvoyer.<\/p>\n
\u00c0 l’adresse suivante :<\/p>\n
Windhager Handelsgesellschaft m.b.H.<\/p>\n
Industriestrasse 2<\/p>\n
A – 5303 Autriche<\/p>\n
Fax : +43 6235 6161 118<\/p>\n
e-mail : support@venilia.com<\/p>\n
Je r\u00e9voque\/nous r\u00e9voquons (*) par la pr\u00e9sente le contrat conclu par moi\/nous (*) pour l’achat des biens suivants (*)\/la fourniture du service suivant (*)<\/p>\n
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<\/div>\nDate \n(*) Rayer les mentions inutiles<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"rankMath":{"parentDomain":"www.venilia.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"L\u2019image en vedette devrait \u00eatre au moins 200 par 200 pixels pour \u00eatre utilis\u00e9 par Facebook et d\u2019autres sites de m\u00e9dias 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